Robotics-as-a-Service · No upfront capital

Robots that think,
for warehouses that never stop.

ASRS, forklift AGVs, AMRs, robot arms, humanoids, auto sorting and auto packing — run by agentic AI/SI, integrated by our own engineers, delivered as a monthly service.

Live simulation
Parcels sorted0
Orders packed0
Zorg agents · simulated
PlannerWave 214 split into 38 tasks
AMR swarm6 robots assigned, routes cleared
SorterParcel routed to chute 2 · Courier B
Move your cursor to look around

No upfront capital

Robots, software and support as one monthly RaaS fee.

Prove it first

A proof of concept on your own floor before you commit.

One in-house team

System and API integration built by our own engineers.

Agentic + swarm AI/SI

AI agents plan the work; robots coordinate as a swarm.

Products

Eight product lines. One intelligent platform.

Explore every product in real-time 3D — drag to rotate and watch it work. Everything runs on Zorg OS and is available on RaaS.

Zorg Crane ASRSReal-time 3D
Drag to rotate
ASRS · Standard stacker crane (unit-load)

Zorg Crane ASRS

The classic automated warehouse: tall, narrow-aisle racking served by stacker cranes that store and retrieve full pallets — using every metre of building height.

Request a POCAvailable on RaaS
  • Full-pallet storage at height
  • Single- or double-deep racking
  • Automatic in/out conveyors
  • Proven in chilled and frozen stores

Best for: bulk pallet storage in manufacturing, FMCG distribution and cold stores.

Height [M]Pallet positions [N]Cycles per hour [RATE]
Zorg Pod · goods-to-person

Pod racks, AGVs and pick-to-light.

The system the largest fulfilment centres are built on, set up and operated by Zorg: robots carry whole shelves to a person, and lights tell that person exactly what to do. The same stations run in reverse for stowing.

Live simulation
Picks 0 Stows 0 Units/hr — Robots 6
Pick · pod to person

Order picking

  1. Order releasedZorg OS groups orders into a wave and works out which pods hold the items.
  2. Robot fetches the podA pod-lifting AGV drives under the rack, lifts it and brings the whole shelf to the pick station.
  3. Pick-to-lightA light marks the exact bin and the screen shows the quantity. The operator never searches or walks.
  4. Scan and confirmThe item is scanned and placed in the lit put-wall cubby for that order.
  5. Pod returnsThe robot returns the pod to any free slot — storage is dynamic, not fixed.
  6. Order completesWhen the last line is picked, the tote moves on to packing and sortation.
Stow · person to pod

Putaway

  1. Goods receivedInbound cartons are opened and each item is scanned at the stow station.
  2. Robot brings a podThe system sends a pod that has free space and suits the item size.
  3. Put-to-lightA light shows which bin to use, so the operator never decides where stock goes.
  4. Random stow, full traceItems can be spread across many pods on purpose — the system remembers every location, which speeds up picking later.
  5. Confirm and releaseThe scan links item, bin and pod. Stock is live in your WMS immediately.
  6. Pod rejoins the fieldThe robot parks the pod back in the storage field, ready to be called for picking.

What Zorg sets up

  • Pod racks and floor layout
  • Pod-lifting AGV fleet
  • Pick and stow stations
  • Pick-to-light and put-to-light

Controls & software

  • Zorg OS fleet and traffic control
  • Wave planning by AI agents
  • WMS, OMS and courier APIs
  • Operator screens and reporting

Site works

  • Floor markers and levelling survey
  • Safety fencing and access doors
  • Charging points and power
  • Network coverage across the field

Operate & support

  • Operator and supervisor training
  • 24/7 monitoring and maintenance
  • Add pods, robots or stations later
  • All included in the RaaS fee
Pod payload [KG]Picks per hour per station [RATE]Stations [N]Robots [N]Pods [N]Floor area [M²]
Solutions by industry

End-to-end automation for your industry.

Choose your industry to see the flow we build, the machines involved and what it changes for your operation.

E-commerce Fulfilment Centre

From click to courier, fully automated.

Thousands of small orders a day, sale-day peaks and same-day promises — handled by robots and AI agents.

  • Scale for sale events with RaaS
  • Same-day cut-offs managed by AI agents
  • Connected to your store and couriers via API
  • Auto packing cuts packaging waste
  1. Receive

    Inbound pallets unloaded and checked in automatically.

  2. Store

    Stock kept dense and instantly reachable.

  3. Pick

    Goods come to the picker, not the other way round.

  4. Pack

    Right-sized cartons built, sealed and labelled.

  5. Sort

    Parcels scanned and routed to the right courier.

  6. Dispatch

    Loaded and handed over on time, every cut-off.

Operational solutions

Or start with one process.

Not every project begins with a whole warehouse. These are the operations customers most often automate first — each one can run as a proof of concept.

Inventory counting & accuracy

Robots scan locations continuously, so stock records match the shelf without shutting the site down for a count.

Talk about this
Robotics-as-a-Service

Automate your warehouse without buying a single robot.

Robots, software, installation, maintenance and support in one monthly service. You pay for the automation you use — we carry the hardware and the complexity.

Zero upfront capital

No large purchase or financing approvals. A predictable operating cost protects your cash flow.

No robotics expertise needed

Our engineers design, install, run and maintain everything. Your team uses a simple app.

Scale up or down anytime

Add robots for peak season and return them after. Capacity follows demand.

Always up to date

Maintenance, spare parts, AI updates and hardware refreshes are included.

Aspect
Buying robots
Zorg RaaS
Upfront cost
Large capital investment
None — predictable monthly fee
Expertise required
In-house robotics and IT team
Managed end-to-end by Zorg
Integration
Separate integrators and vendors
In-house team, one point of contact
Maintenance
Your responsibility and cost
Included, with 24/7 monitoring
Flexibility
Fixed fleet size
Scale with seasonal demand
Proof of concept

See the results in your own warehouse first.

We run a proof of concept on your floor, with your products and your orders. You see real performance data — then decide whether to scale.

POC scope, duration and terms: [POC TERMS]

  1. AssessWe review your layout, products and order data, and agree goals together.
  2. SimulateA digital twin shows the right robot mix and expected throughput.
  3. Pilot on your floorZorg installs and runs robots in one zone for [X WEEKS].
  4. Scale with RaaSHappy with the results? Expand on a monthly plan — no capital needed.
Zorg OS

One AI/SI brain runs the whole floor.

Give Zorg a goal and its agents plan the work, assign it to the right machine and adapt the moment something changes — while every robot coordinates with the ones around it.

AI/SI = the AI agents that decide, plus the system intelligence of a coordinated swarm. It describes how the platform works, not a claim of machine consciousness.

Agentic AI/SI

Agents plan waves, assign tasks and resolve exceptions, escalating only when needed.

Swarm AI/SI

Robots share routes and cover for each other. Add robots and they join with no reprogramming.

Perception & digital twin

A live 3D model of stock, people and machines — and a simulator to test changes first.

Zorg CopilotIllustrative
Services & system development

One in-house team, from design to integration.

It starts with an independent consultation and feasibility study, and continues through design, integration, AI/SI development and maintenance — for our machines and for the automation you already own.

Consultation & feasibility studies

Independent studies before you invest: current-state assessment, data analysis, concept design, business case and a clear implementation roadmap — including Malaysian market feasibility.

Feasibility studyLogisticsWarehousingFulfilmentAutomation & roboticsMalaysian market

System integration

Our in-house engineers connect robots, conveyors, sorters and warehouse software into one working system — including equipment from other vendors.

Multi-vendorWMS / WCS / WESPLC & conveyors

Software & API integration

We build and support the connectors that link Zorg with your ERP, WMS, OMS, e-commerce and courier platforms — then keep them running as your systems change.

REST & GraphQLWebhooksMQTTVDA 5050Ongoing support

Agentic AI/SI & swarm AI/SI development

Custom AI agents and multi-robot coordination built for your operation: planning, exception handling, fleet behaviour and copilots, tested in simulation before they touch the floor.

Custom agentsSwarm coordinationSimulation testingHuman-in-the-loopAudit trail

Custom software development

Dashboards, mobile apps, control modules and reports built around how your warehouse actually works.

Web & mobile appsDashboardsWCS modules

Maintenance for automation & robotics

Preventive and corrective maintenance for robots, conveyors and automation — including systems Zorg did not supply. Spare parts, retrofits, upgrades and maintenance contracts.

All brandsPreventive plansSpare partsRetrofits & upgradesBreakdown response [SLA]

Kaizen Karakuri management

A complete karakuri programme run with your own people: current-state study, kaizen workshops with operators, mechanism design and simulation, fabrication, installation, testing, commissioning and maintenance — measured in quality, productivity and cost.

Study & dataOperator kaizen workshopsDesign & simulationFabricationInstallationTest & commissioningMaintenanceQuality · productivity · cost-down

Solution design & simulation

Layout design, throughput modelling and digital-twin simulation prove the right robot mix first.

Layout designDigital twinROI modelling

Managed operations & support

24/7 remote monitoring, on-site engineers, operator training and service levels — one accountable partner.

24/7 monitoringOn-site supportTraining
Process map

From marketplace order to settled payment.

Every system your order passes through, and where Zorg plugs in. Orders move through the map live — tap any step to see what happens there.

View or
delivery confirmedmarketplace payspaid to the sellerpick confirmedreturnsSolid = order and task flow · dashed = confirmations, returns and money1MarketplaceOrder source2Order APIREST & webhook3ERP / OMSOrders & finance4WMSInventory & tasks5RMSRobot management6PickGoods-to-person7PackRight-sized8SortBy carrier9Courier ERPBooking & POD10PaymentMarketplace payout11StowPut-away to pods
Live flow Orders in flow 0 Completed 0
System messages · simulated
Partner & supply network

Vendor-neutral, by design.

Zorg designs the solution first, then brings in the right machines. Alongside our own platform we work with specialist manufacturers across the AMR and mobile robotics market, and we integrate, operate and maintain their equipment under one Zorg contract.

Warehouse & fulfilment

Warehouse AMR & fulfilment systems[PARTNERSHIP STATUS]
Intralogistics AMR[PARTNERSHIP STATUS]
Vision-based AMR[PARTNERSHIP STATUS]
Robotic fulfilment[PARTNERSHIP STATUS]

Intelligent intralogistics

Mobile robotics & intralogistics[PARTNERSHIP STATUS]
ACR & mobile robotics[PARTNERSHIP STATUS]

Pallet & heavy load

Autonomous forklifts & heavy-load AMR[PARTNERSHIP STATUS]

Industrial AMR

Industrial AMR[PARTNERSHIP STATUS]
Industrial AMR & mobile manipulation[PARTNERSHIP STATUS]
Factory logistics AMR[PARTNERSHIP STATUS]

Company names and marks belong to their respective owners. The status of each relationship is shown above and confirmed in writing before any project.

Questions

Straight answers about warehouse automation.

The questions operations and finance teams ask us most often. Ask anything else in the box at the top of the page or through the contact form.

What is Robotics-as-a-Service (RaaS)?

RaaS means you subscribe to warehouse automation instead of buying it. Zorg supplies the robots, software, installation, maintenance and support for one monthly fee, and keeps ownership of the hardware, so automation becomes an operating cost instead of a capital investment.

Do we have to buy the robots?

No. With a Zorg RaaS plan there is no upfront purchase and no financing approval for equipment. You can also buy outright if your finance team prefers that; we will price both options in the proposal.

Can we test the robots before committing?

Yes. We run a proof of concept in one zone of your live warehouse, using your own products and orders, and measure the results against targets agreed with you. You scale only if those targets are met.

Which robots would suit our warehouse?

It depends on your order profile, SKU count and building. Zorg supplies ASRS (standard stacker crane, 4-way shuttle and cube), AGV forklifts and pallet movers, AMRs, robotic arms, humanoid robots, auto sorting conveyors and auto packing machines — usually in combination.

Do you integrate with our existing WMS or ERP?

Yes. Our in-house team builds and supports the APIs and connectors that link Zorg with your ERP, WMS, OMS, e-commerce platform and couriers, using REST, GraphQL, webhooks, MQTT and VDA 5050.

Can robots work inside a freezer or chiller?

Yes. Cold-rated ASRS, forklift AGVs, arms and mobile robots operate inside chilled and frozen zones [TEMP RANGE], which reduces the space you need to cool and keeps people out of harsh conditions.

Do you maintain automation that Zorg did not supply?

Yes. We provide preventive and corrective maintenance, spare parts, retrofits and upgrades for robots, conveyors and automation from other vendors, under a maintenance contract with a response time of [SLA].

What do you mean by AI/SI?

AI/SI is our shorthand for the two layers that run a Zorg site: AI, the agents that plan and decide, and SI, the system intelligence that emerges when hundreds of machines coordinate as one swarm. It is a label for how the platform is built, not a claim that the software is conscious or smarter than people.

What is agentic AI/SI in a warehouse?

Agentic AI/SI means AI agents that act, not just report. Zorg OS agents take a goal such as shipping every same-day order before the cut-off, break it into tasks, assign them to the right machine or person, and handle exceptions — escalating to your team only when needed.

What is swarm AI/SI?

Swarm AI/SI is decentralised coordination between robots. Each robot shares its intent with the robots around it, so they negotiate right of way, take over each other's tasks when one stops, and add capacity when more robots join, with no reprogramming.

Do you offer consultation and feasibility studies?

Yes. We run independent studies covering logistics, warehousing, fulfilment and automation, including Malaysian market feasibility. Deliverables are a written report, data model, concept layouts, business case and an implementation roadmap.

How long does a deployment take?

A typical path is assessment, simulation and proposal, proof of concept, design and integration, then phased go-live alongside live operations. Each phase is quoted in weeks for your site: [WEEKS].

How do you handle safety and compliance?

Every layout includes a documented risk assessment, 360 degree safety scanners, emergency stops and speed zones. Certification and compliance for your site follow [CE / ISO / LOCAL CERTIFICATIONS].

Newsroom

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Contact

Start with a proof of concept.

Talk to a Zorg solutions engineer. We'll review your operation, propose a POC and show how RaaS can automate your warehouse without upfront capital.

Zorg Robotics (M) Sdn Bhd Company No. 1609189-A · Brand: Zorg Robotics 36-1, Jln Putra Mahkota 7/7A, Putra Heights, 47650 Subang Jaya, Selangor, Malaysia Phone: +60 19-744 8800 Email: sales@zorgrobotics.com Hours: Mon–Fri, 9am–5pm · Support: 24/7 WhatsApp Business: +60 19-744 8800 Google Business Profile · LinkedIn

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